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Frequently Asked Questions
Everything you need to know about MapQuest Platform. Can't find what you're looking for? Use the contact form above and we'll get back to you.
How do I get an API key?
Getting started is simple. Visit our developer portal, create a free account, and generate your API key instantly. You can start making API calls right away.
Get Your API KeyDo you offer SLAs and enterprise support?
Yes! Enterprise customers can access dedicated support, custom SLAs, priority troubleshooting, and account management. Contact our team to discuss your specific requirements.
Can I use MapQuest Platform for store locators and routing?
Absolutely. Our APIs are designed specifically for these use cases. Use the Geocoding API for address standardization, Directions API for routing, and Static Map or MapQuest.js SDK for interactive store locators.
Do you support batch geocoding requests?
Yes, the Geocoding API supports batch requests, allowing you to geocode up to 1 million addresses in a single API call for improved efficiency and performance.
View Batch Geocoding DocsWhat are the rate limits?
Rate limits vary by plan and service. Development accounts have generous free tiers to get started. Enterprise customers can access custom rate limits tailored to their traffic patterns.
Where can I find the full API documentation?
Complete API documentation, code samples, and interactive references are available on our developer portal.
View DocumentationCan I use the APIs for traffic and real-time data?
Yes, the Traffic API provides real-time incident and flow data. You can also overlay traffic information on static maps or integrate it into routing requests for accurate ETAs.
What SDKs are available?
We offer MapQuest.js SDK for full-featured interactive maps and PlaceSearch.js SDK for drop-in location search. Both are designed to integrate seamlessly with our REST APIs.
Explore SDKs