Contact: MapQuest Platform

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Our story

About MapQuest

Remember when directions meant a stack of warm printer paper?

We've been getting people from A to B since before your phone could. In the late 90s, we put the first interactive map on the web and invented the printable turn-by-turn directions that lived on dashboards, in glove compartments, and taped to steering wheels across America. If you ever folded a MapQuest printout to find your way to a wedding, a dorm, or a first date, that was us. Thank you for trusting us with the trip.

We never left. We just moved into the engine room. Today, MapQuest powers routing, geocoding, and maps quietly behind the scenes for thousands of businesses, while building tools for the drivers, dispatchers, and developers who actually move the world.

MapQuest Platform

The building blocks behind modern location apps.

Maps, routing, geocoding, search, and traffic. The same infrastructure powering 155+ enterprise customers.

Explore the APIs

MapQuest Navigation

Turn-by-turn navigation, reborn for your pocket.

Live traffic, voice guidance, and a map that fits in one hand. Free on iOS and Android.

RoadWarrior

Route optimization for people who drive for a living.

Delivery drivers, sales reps, field techs, and fleets plan hundreds of stops in seconds.

Explore RoadWarrior

Same compass. New tools. Still your number one companion for the road ahead.

Frequently Asked Questions

Everything you need to know about MapQuest Platform. Can't find what you're looking for? Use the contact form above and we'll get back to you.

How do I get an API key?

Getting started is simple. Visit our developer portal, create a free account, and generate your API key instantly. You can start making API calls right away.

Get Your API Key

Do you offer SLAs and enterprise support?

Yes! Enterprise customers can access dedicated support, custom SLAs, priority troubleshooting, and account management. Contact our team to discuss your specific requirements.

Can I use MapQuest Platform for store locators and routing?

Absolutely. Our APIs are designed specifically for these use cases. Use the Geocoding API for address standardization, Directions API for routing, and Static Map or MapQuest.js SDK for interactive store locators.

Do you support batch geocoding requests?

Yes, the Geocoding API supports batch requests, allowing you to geocode up to 1 million addresses in a single API call for improved efficiency and performance.

View Batch Geocoding Docs

What are the rate limits?

Rate limits vary by plan and service. Development accounts have generous free tiers to get started. Enterprise customers can access custom rate limits tailored to their traffic patterns.

Where can I find the full API documentation?

Complete API documentation, code samples, and interactive references are available on our developer portal.

View Documentation

Can I use the APIs for traffic and real-time data?

Yes, the Traffic API provides real-time incident and flow data. You can also overlay traffic information on static maps or integrate it into routing requests for accurate ETAs.

What SDKs are available?

We offer MapQuest.js SDK for full-featured interactive maps and PlaceSearch.js SDK for drop-in location search. Both are designed to integrate seamlessly with our REST APIs.